Returns & Exchanges
At MiLi, we stand by the quality of our electronics and offer a 30-day window for returns or exchanges on all original purchases. If you are not completely satisfied with your device, we are committed to making it right through a streamlined resolution process.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Package
Securely pack the electronic device in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
- 3.Ship Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our technicians verify the device condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
